POPIA Compliance Policy

Moja Advertising is committed to protecting the privacy, integrity, and confidentiality of all personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This policy outlines how we lawfully collect, process, store, and protect personal information obtained from clients, partners, and visitors to our website.

1. Purpose of this Policy

• Promote transparency and trust in how we handle personal information
• Ensure compliance with POPIA and other applicable data protection laws
• Inform data subjects (you) of your rights regarding your personal information

2. What is Personal Information?

According to POPIA, personal information includes (but is not limited to):

• Names
• ID numbers
• Contact details
• Physical or email addresses
• Company registration numbers
• Tax numbers
• Any other information that can be used to identify an individual or business

3. Information We Collect

Moja Advertising collects personal information directly from you when you:

• Complete a contact form or quote request
• Use our services (e.g., CIPC, CIDB, COIDA, branding)
• Send us an email, WhatsApp, or other form of communication
• Sign up for newsletters or service notifications

4. How We Use Personal Information

We collect and process your information only for legitimate business purposes, including:

• Providing compliance and branding services
• Processing registrations, applications, and amendments
• Communicating with clients
• Sending invoices, receipts, or tax documents
• Submitting information to third-party authorities (e.g., CIPC, SARS, CIDB, NHBRC)
• Internal record-keeping and legal compliance

5. Consent and Justification

We process your personal information based on one or more of the following:

• Your consent (expressed in writing, electronically, or verbally)
• A legal obligation (e.g., statutory registrations)
• A contractual obligation (when engaging in paid services)
• Legitimate business interest

You may withdraw your consent at any time, provided this does not affect services already rendered or required by law.

6. Sharing of Information

Moja Advertising does not sell or rent personal information. We may share information with:

• Government entities (CIPC, SARS, COIDA, etc.)
• In-house or partnered consultants assisting in service delivery
• Legal authorities if required by law

All parties are bound by confidentiality and data protection obligations.

7. Data Protection Measures

We take reasonable steps to protect your personal information by:

• Storing data securely in password-protected systems
• Restricting access to authorised personnel only
• Using secure platforms for communication and file handling
• Regular backups and monitoring

8. Data Retention

We retain personal information only as long as necessary for:

• Legal or regulatory requirements
• Accounting, auditing, and compliance reasons
• Client service history and future references

Once no longer required, data is securely deleted or destroyed.

9. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal data
• Object to the processing of your personal information
• Withdraw consent at any time (subject to limitations)

10. Policy Updates

We may update this policy to reflect legal changes or internal improvements. The latest version will always be available on our website or by request.